From time to time, tech companies discontinue services that aren’t profitable or simply don’t attract enough customers.

This is a natural part of the innovation cycle. Often, these shutdown announcements remind us of products that were once invaluable in our professional or personal lives.

Occasionally, though, you might still be using the very service that’s about to vanish. Suddenly, you realize you belong to a community relying on technology that’s no longer considered cutting-edge—perhaps an older Android version, a website with fewer features than its app, wifi instead of cellphone data, or old-fashioned in-person services instead of sleek digital alternatives. And in that moment, you feel left behind.

As developers, it’s our responsibility to consider all users, including those on the fringes of technological progress. Ultimately, financial considerations often drive final decisions. But with robust user data, we can help company leaders make informed choices, ensuring that we don’t exclude certain users lightly or without understanding their needs.